PromptBear

Terms of Service

Last Updated: 2025-01-22

1. Acknowledgment of Terms

This service is provided by Knowledge Geek Co., Ltd. (hereinafter referred to as "the Company"). By completing the registration process or using this service, you acknowledge that you have read, understood, and agree to accept all terms of this agreement. If you are a minor, you may only use this service after your legal guardian has read, understood, and agreed to all terms.

2. Service Content and Definitions

PromptBear is a prompt management platform that provides prompt creation, organization, sharing, and team collaboration features. The terms used in this agreement are defined as follows:

  • "Member" refers to individual users who have completed the registration process for this service
  • "Account" refers to the email or third-party login information combination used by members to identify themselves
  • "Service" refers to the various functions provided by the Company through the PromptBear website and related applications

3. Member Responsibilities and Obligations

When using this service, members shall comply with the following:

  • Provide accurate, current, and complete personal information, and update it promptly when information changes
  • Not use this service for any illegal activities or activities that infringe on others' rights
  • Not upload or distribute any data containing viruses, malicious programs, or inappropriate content
  • Not use automated tools to mass operate the system or engage in any behavior that may affect normal service operation
  • Properly safeguard account passwords and be responsible for all activities under that account

4. Privacy Protection

The Company values your privacy protection. For the collection, processing, and use of personal data, please refer to our separately established "Privacy Policy," which has the same effect as these terms. In case of conflict, the Privacy Policy shall prevail.

5. Intellectual Property Rights

The software, programs, website content, and related intellectual property rights used in this service are owned by the Company or its licensors. Without the Company's written consent, members may not reproduce, repost, modify, distribute, or engage in other intellectual property infringement in any form. The copyright of prompts created by members belongs to the members themselves, but members agree to grant the Company the necessary usage rights to provide the service.

6. Disclaimer

The Company shall not be liable for the following in providing this service:

  • The Company does not guarantee that the service will be uninterrupted, timely, secure, or error-free
  • Damages caused by errors or interruptions of third-party services (such as cloud storage, payment services, etc.)
  • Service interruptions or losses caused by force majeure (such as natural disasters, war, government actions, etc.)

7. Purchase and Refund

The following provisions apply to the purchase and refund of paid services:

  • Some paid features offer a free trial period; charges will apply according to the selected plan after the trial ends
  • Full refund available within 7 days of payment
  • To request a refund, email luka@mento.tw with your account email and purchase date
  • Refunds will be processed within 14 business days to the original payment method

Important Notice: Purchases beyond the 7-day refund period, promotional discounted purchases, or accounts showing signs of service abuse are not eligible for refunds. The Founder Plan is a lifetime license and is not eligible for refunds once purchased. In accordance with Article 19 of the Consumer Protection Act, digital content or services that have been provided and started to be used are not subject to the seven-day review period.

8. Service Termination

The Company may suspend or terminate a member's right to use the service without prior notice if the member violates these terms. Members may also terminate their membership at any time by contacting customer service or through account settings. Upon service termination, the member's right to use the service ceases immediately, and the Company may delete the member's related data.

9. Changes to Terms

The Company reserves the right to modify these terms at any time. After modification, the terms will be announced on the service website and members will be notified by email. Members who continue to use this service after modification are deemed to have agreed to accept the modified terms.

10. Governing Law and Jurisdiction

The interpretation and application of these terms, as well as disputes arising from these terms, shall be governed by the laws of the Republic of China. If litigation arises from this service, both parties agree that the Taipei District Court in Taiwan shall be the court of first instance.

11. Contact Us

If you have any questions about these terms, please contact us at: luka@mento.tw