Privacy Policy

1. Other Agreements

This Privacy Policy supplements the Terms of Service. Matters concerning customer privacy and personal data shall be governed by this Policy. If you do not agree with all or part of this Policy, please stop using this service.

2. Personal Data Collection

We collect the following types of information:

User-Provided Information

• Email address (for account creation and communication)
• Display name or nickname (optional)
• Prompts and content you create and store

Third-Party Provided Information

• Basic personal information obtained through Google Sign-In (such as email, name, profile picture)

Automatically Collected Information

• IP address
• Browser type and version
• Device information (operating system, screen resolution, etc.)
• Usage records and behavioral analytics data

3. Purpose of Collection and Use

We collect your data for the following purposes:

• Account registration and identity verification
• Providing prompt management, sharing, and collaboration services
• Improving service quality and developing new features
• Sending service notifications, security alerts, and customer support
• Conducting anonymized trend analysis and statistics

4. Data Retention and Region of Use

Regarding your data retention:

• Data will be automatically anonymized or deleted for accounts inactive for 2 years after deactivation
• Services are primarily provided in Taiwan, with data stored in encrypted cloud databases
• We use industry-standard encryption to protect your data transmission and storage

5. Data Recipients

We do not sell your personal information. We may only share your data in the following circumstances:

• As required by law or in cooperation with judicial investigations
• With service providers who assist our operations (under strict confidentiality agreements)
• Necessary transfers during company mergers, acquisitions, or asset transfers

6. User Rights

Under personal data protection laws, you have the following rights:

• Query or request access to your personal data
• Request supplementation or correction of your personal data
• Request deletion of your account and related data
• Request cessation of collection, processing, or use of your personal data

7. Third-Party Identifiers and Overseas Storage

To provide services, your data may be stored on overseas servers (such as in the United States or Europe). We ensure all data processing complies with Taiwan regulations and have appropriate data protection agreements with third-party service providers.

8. Policy Changes

We may update this Privacy Policy from time to time. Material changes will be notified via email or posted on our website. Continued use of the service constitutes acceptance of the modified policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your personal data rights, please contact us at: luka@mento.tw